Terms and Conditions

Product Pricing and Payment:
All prices listed on Chains of Love are shown in Australian Dollers (AUD). Payment methods as follows:

Australian customers:
Bank Transfer (Direct Deposit/Internet Banking)
Cheque/Money Order
Credit Card (Visa or Mastercard)

International customers:
Credit Card (Visa or Mastercard)

Out of Stock:
Very occasionally a product may be listed as available on our site when it is in fact out of stock. In these rare instances Chains of Love will contact you within 48 hours offering a full refund or delivery estimate for the back-order item.

Shipping Policy:
All orders at Chains of Love will ship within 48 hours of payment. Please allow 5-7 business days for delivery.

GOOD NEWS: Standard postage within Australia is free. (Registered post available at additional charge).

International shipping charges are a flat $20. Chains of Love delivers international orders by airmail.

Privacy Policy:
Your privacy is important to us. We will not sell, rent/lease or loan your personal information to any third party.

Returns and Refunds:
We know you’ll love our products so this section is probably redundant! However, if you don’t 100% love your Chains of Love please return it via registered post within 7 days for a full refund. Note: For reasons of personal hygiene we can’t accept returns of earrings.

Items may be returned to the following address:

PO BOX 8343
Glenmore Park NSW 2745

Chains of Love and Kameleon products include a 6 month replacement for manufacturing faults. Note: this does not cover misuse or general wear and tear.

Lovelinks products include a 12 month manufacturer’s warranty.